Privacy and Cookie Policy

1.General

This Privacy & Cookie Policy describes how we handle your personal data.

We take the protection of your personal data seriously and comply with the applicable legislation, including the General Data Protection Regulation ("AVG" or "GDPR").

Who processes your personal data?

Stieviewondertours BV

met maatschappelijke zetel te Rundershoek 16, BE 2430 Eindhout.

(hierna “Afrikdelux” en “Wij”) is verantwoordelijk voor de verwerking van uw persoonsgegevens op de website www.afrikdelux.com erna ?de Website?).

3. What personal data do we process?

We collect certain personal data from users of our Website and from persons who register for the services or products we provide. These include in particular:

We process your surname, first name and contact data (e-mail, telephone, address, any additional delivery address, payment details, IP address, etc.) not on our own initiative, but because you provide them to us for processing, for example at the time of registration on our website or when placing an order. naam, voornaam, en contactgegevens (e-mail, telefoon, adres, eventueel bijkomend leveringsadres, betaalgegevens, IP adres, enz.).Deze gegevens worden door ons niet op eigen initiatief verwerkt, maar wel omdat u deze aan ons meedeelt voor verwerking, bijvoorbeeld op het ogenblik van registratie op onze website of bij het plaatsen van een bestelling.

Other data may also be processed if you explicitly inform us of them (such as gender, interests, etc.).

The communication of such data to us constitutes consent to the processing of such data for the purposes of this Privacy and Cookie Policy.

In addition, certain data is collected via cookies. See below for more information on our use of cookies.

4. Legal basis for processing your personal data

By communicating your personal data to us (for example when registering on the Website or when placing an order), and by accepting this Privacy and Cookie Policy, you consent to the processing of your personal data.

In addition to your consent, the need to be able to offer you the contractually agreed services or goods also applies as an additional legal ground for processing your personal data (i.e. the performance of the contract between you and us also applies as a legal ground).

5.Met welk doel verwerken wij uw persoonsgegevens?

5.1 General purposes

We process your personal data for the following purposes, among others:

  • To provide you with the service or products offered through our Website;
  • Answering questions from our users;
  • Provide information, display offers and advertisements, and send e-mails and newsletters that may be of interest to you (e.g. information on new goods or services or new features or characteristics of our goods or services);
  • To carry out analytical research in order to optimise our Website (in terms of technology and content);
  • Managing the technical administration of the Website;
  • On the basis of anonymous data, to compile statistics or carry out research concerning the number of visits to the pages of our Website, the identification of preferences, interests and surfing behaviour (for more information concerning anonymous data, see below concerning cookies).

 

Uw persoonsgegevens worden strikt vertrouwelijk gehouden en worden niet meegedeeld aan derden of gebruikt voor direct marketing, tenzij wij hiervoor uw expliciete voorafgaande toestemming hebben verkregen (?opt-in?), zoals voor de doeleinden uitdrukkelijk vermeld in deze Privacy en cookie policy (o.a. nieuwsbrieven, mailings en advertenties). Deze toestemming kan op elk moment worden ingetrokken, zonder motivering en gratis door verzending van een e-mail aan info@afrikdelux.com

Wij hebben echter wel het recht om uw gegevens te delen met het bedrijf dat onze website beheert, met het oog op een optimale werking van onze website en het oplossen van eventuele technische problemen i.v.m. onze website. Wij hebben van dit bedrijf sluitende contractuele garanties verkregen dat zij uw gegevens op strikt confidentiële wijze zullen behandelen en dat zij uw gegevens niet zullen doorgeven aan derde partijen.

Reporting of anonymised data to third parties is permitted

We have the right to communicate your data, in case of (suspected) serious violations of the law, to the competent judicial services or police forces. We may also do so to protect or defend our rights or those of third parties or to protect the safety of users of the Website or the Website.

6.Hoe lang verwerken wij uw persoonsgegevens?

All personal data is kept for the period necessary for us to provide the service.

This Privacy Policy remains valid between you and us until one of the parties terminates the contractual relationship in writing (termination can be by e-mail). The processing of your personal data remains valid until the termination of the contractual relationship between you and us. Upon termination of the contractual relationship, we will automatically delete your personal data. We reserve the right to keep this data for six months after termination, to give you the opportunity to recover this data if you would like to cancel or transfer your data to another contract. 

7. Right of access, correction and opposition

U heeft het recht om op elk moment gratis inzage te krijgen in uw persoonsgegevens. Dit kan door een mail te sturen aan  info@afrikdelux.com

U heeft ook het recht om uw persoonsgegevens te verbeteren of te wijzigen indien ze onjuist, onvolledig of irrelevant zijn, door een mail te sturen aan  info@afrikdelux.com Bij vragen tot toegang of verbetering van gegevens vragen we u om steeds  een kopie van uw identiteitskaart bij te voegen zodat we uw identiteit kunnen verifiëren vooraleer we deze informatie meedelen. U heeft ook het recht om uw persoonsgegevens over te dragen aan een andere verwerkingsverantwoordelijke.

U heeft het recht om u te verzetten tegen de verwerking van uw persoonsgegevens. Dit kan door een e-mail te zenden aan info@afrikdelux.com. (eveneens met toevoeging van een kopie van uw identiteitskaart). U kan zich echter niet verzetten tegen de verwerking van uw persoonsgegevens als dit noodzakelijk is voor de uitvoering van de contractuele verplichtingen.

You are entirely free not to communicate your personal data to us. However, certain services may be refused.

You are always responsible for the accuracy of the data you provide.

8. Complaints

Indien u vragen, opmerkingen of klachten heeft i.v.m. de verwerking van uw persoonsgegevens, dan kan u deze meedelen, ofwel rechtstreeks aan ons (per email:  info@afrikdelux.com of via de contactgegevens op onze Website of via het postadres vermeld bovenaan in deze Privacy en cookie policy), ofwel aan de Gegevensbeschermingsautoriteit (dit is de vroegere ?Privacycommissie?: commission@privacycommission.be of via de contactgegevens op haar website).

9.Data breaches

Wanneer u merkt of vermoedt dat er een datalek heeft plaats gevonden, verzoeken wij u om zo snel mogelijk contact met ons op te nemen (per email:  info@afrikdelux.com of via de contactgegevens op onze Website of via het postadres vermeld bovenaan in deze Privacy en cookie policy), ofwel met de Gegevensbeschermingsautoriteit (commission@privacycommission.be of via de contactgegevens op haar website).

10.Veiligheid

We take the security of your personal data seriously and have taken technical and organisational measures to protect your personal data.

However, we shall not be liable for any direct or indirect damage resulting from your improper or unlawful use of personal data. Any negligent or unlawful use of this data by the user or by a third party (unless caused by an error on our part) is beyond our responsibility and liability. In the event of loss, theft or unlawful use of your login details, passwords or personal data, you must inform us as soon as possible.

Our Website contains links to other websites which we do not control and to which this Privacy & Cookie Policy does not apply. We are not responsible for the content of these websites.

11.Informatie i.v.m. cookies

11.1. Information about our use of cookies

Cookies are small text or number files that are placed on the hard disk of the computer of website visitors. Cookies contain information such as the language preference of the surfer, so that he or she does not have to enter it again the next time he or she visits the same website. Some cookies ensure that a website appears correctly graphically, other cookies ensure that a website application works correctly, etc.

Our Website uses cookies and similar technologies to distinguish your usage preferences from those of other users. This helps us to provide you with a better user experience and allows us to optimise our Website.

Cookies and similar technologies do not allow us to systematically collect data that can identify users of our Website. They help us to improve the functioning of our Website, to better respond to the interests of our users, and to measure the effectiveness of the content of our Website.

11.2.Consent

In order to use our Website optimally, you must accept cookies. This can be done through the browser settings, or by explicitly accepting our "Privacy and cookie policy" when you register or visit our Website. For certain cookies, you can also do this by continuing to browse our Website after you see a "cookie warning" when you first visit the Website. If you do not want a website to place cookies on your computer, you can set your browser to do so.

11.3. Uw browserinstellingen veranderen

You can disable or block cookies via your web browser.

Below you will find how to do this for the most common web browsers:

  • Chrome: http://support.google.com/chrome/bin/answer.py?hl=nl&answer=95647
  • Firefox: http://support.mozilla.org/nl/kb/cookies-in-en-uitschakelen-websites-voorkeuren?redirectlocale=nl&redirectslug=Cookies+in-+en+uitschakelen
  • Safari: https://support.apple.com/nl-be/guide/safari/sfri11471/mac
  • Internet Explorer: https://support.microsoft.com/nl-be/help/17442/windows-internet-explorer-delete-manage-cookies

Please note that if you disable cookies, certain graphics may not appear correctly or you may not be able to visit (certain parts of) our Website.

11.4. Welke cookies gebruiken wij op de Website?

On our Website, we may use different types of cookies, including: cookies to save your preferred language; security cookies; cookies to save your registration or login details; cookies to save certain preferences (e.g. to receive newsletters, localisation of region, etc.); cookies to save certain interests; cookies used for statistical research to optimise the form or structure of the Website or for analysis of visitor navigation or origin, always on the basis of anonymous data (e.g. for the purpose of sending newsletters, localisation of region, etc.). (advertising profiling); etc.

 

Below is a list of the cookies we use on our Website and a link to their privacy policy.

Google Analytics https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Facebook Pixel     https://www.facebook.com/policies/cookies/

WordPress          https://wordpress.org/about/privacy/